Insights & Taxonomy

Each Steam review is labeled with a consistent taxonomy (e.g., technical/performance) and backed by evidence quotes you can audit.

Label Structure

How SENTINEXT represents feedback in a consistent, queryable format.

Main Categories

>gameplay

>technical

>content_design

>ui_ux_accessibility

>onboarding

>presentation

>online_community

>developer_updates

>monetization_value

>other

Issue vs Request

>issue_subcategories: complaints/problems

>request_subcategories: explicit asks

>subcategories: 1–6 total tags

Evidence Quotes

>1–3 short quotes per tag

>quotes are verbatim from the review

>used to audit and share findings

Evidence Extraction

Labels are only useful if you can verify them. SENTINEXT attaches short, verbatim quotes to every tag so you can trace an insight back to the original wording.

"The game is great but it crashes every time I try to load the second level."

technical/stability_crashescontent_design/level_design

Dashboard Preview

Category Breakdown

Gameplay

85%

Technical

62%

Content

78%

Value

71%

Presentation

55%

Recommendation

87%

Issue Rate

23%

Request Rate

15%